We have moved to a new phone system as of August 19, 2020 and can receive phone calls, text messages and faxes at our agency phone number and our direct dial numbers. We will also have video call capability, as well as screen share for reviewing proposals and other documents.

The phone numbers have all ported to the new system as planned. Please note the current contact information for our office and staff:

Office Switchboard Tel/Text/Fax: 518-576-2100 or 914-234-2228

Toll Free Number: 888-582-4884

Donald Pachner (President) 518-809-1020
Email don@pachner.us

David LeClair (Customer Service Representative) 518-809-1019
Email david@pachner.us

Trisha Bruce (Bookkeeper/Regulatory Compliance) 518-809-1018
Email trisha@pachner.us

We are looking for a part-time technical assistant to support our professional staff, bookkeeper and President. The work will be in our Keene, NY office during the work week, with flexible hours.

Pachner & Associates, LLC will be attending the 2020 virtual Wilderness Risk Management Conference from Wednesday, October 14 through Friday, October 23, 2020. While we will be able to selectively enroll in sessions from our office (much less intensive than traveling to the meetings!) we may be unavailable at times for an hour or two. If you are unable to reach us, please leave a voice mail message or send an email, and we will return your call when we finish the session. We are proud to be a supporter of the Jim Ratz Memorial Scholarship Fund for the event. Please keep an eye out for Don Pachner and David LeClair, if you enroll in one of the sessions we attend!