Press Releases, News and Recent Media Coverage

Pachner & Associates, LLC Hiring Customer Service Representative

June 15, 2017
FULL TIME, CUSTOMER SERVICE/ACCOUNT HANDLING REPRESENTATIVE AT SPECIALTY INSURANCE BROKERAGE FIRM SERVING THE WILDERNESS RECREATION, NATURE/OUTDOOR EDUCATION AND ENVIRONMENTAL CONSERVATION & RESEARCH COMMUNITY AND RELATED BUSINESSES – WILL TRAIN – REWARDING WORK FOR THE RIGHT CANDIDATE WITH POTENTIAL FOR JOB GROWTH.
Requires either insurance industry experience and/or experience working with or for wilderness outdoor recreation organizations, nature/outdoor education or environmental conservation work experience as a student, volunteer or professional, and interest in our areas of specialty. Will train qualified and motivated candidate. Must live in or relocate to beautiful Keene, NY area of Essex County, the high peaks region of the Adirondacks which provides excellent schools and wilderness recreation opportunities.  Possible occasional business travel to conferences or customer visits in the U.S.
Commercial property & casualty customer service, policy analysis/transmittals, administrative, also including certificates of insurance, contract analysis, receivables, customer statements. Requires superior analytical skills, computer aptitude, inter-personal, oral and written communications skills and ability to work independently required as part of our team.
COMPENSATION: Starting rate $20/hr depending on experience, credentials and talents, plus benefits. We pay for professional insurance education including New York Insurance Producer License Exam Course expected of an unlicensed applicant and professional courses continuing toward a CPCU designation.

2017 International Trails Symposium in Dayton, OH

April 1, 2017
Visit the Pachner & Associates, LLC trail crew Don Pachner and Caet Cash at the   International Trails Symposium in Dayton, Ohio on May 7-10, 2017  (sponsored by American Trails Association).  We are proud to be a Snowy Egret sponsor of this event.  Look for our vendor booth in exhibit space 96 across from the federal agencies.  Trail systems, trail associations, trail clubs, nature sanctuaries/education centers, land trusts and related trail organizations/businesses are one of our core constituencies and an area of special insurance expertise.

2016 America Outdoors Association Marketing & Management Conference

November 26, 2016
Pachner & Associates will be participating in the 2016 America Outdoors Association Marketing & Management Conference in Daytona Beach.  Visit our vendor booth to find out more about how we can help with your insurance and meet us in the seminars there.  Don Pachner and Coleman Lieb will be in attendance.  We have been professional members of America Outdoors Association since 2005.

2016 Association for Experiential Education Annual Conference

September 16, 2016
Pachner & Associates will participate in the 2016 AEE Annual Conference in Minneapolis, MN on Octrober 27-30, 2016.  Look for our service representative Ted Wesolowski at the Pachner & Associates booth and at the conference events & seminars.

2016 American Mountain Guides Association National Meetings

September 15, 2016
Don Pachner will be presenting two 1 1/2 hour professional development clinics on insurance at the AMGA National Meetings in the amazing, new Petzl facility in Salt Lake City on October 26-29, 2016.  The first will cover developments in workers’ compensation, contractors, permits/concessions and certificates of insurance during the morning and again in the afternoon on Friday, October 28.  The second set of classes on Saturday morning and afternoon, October 29 will review developments in insurance for international guiding, including new permit issues that have arisen in British Columbia.  Both sessions will end with a question and answer period.  A big thank you to the staff of the AMGA for putting together another terrific conference this year.  I hope to see you there!

2016 Wilderness Risk Management Conference

September 15, 2016
Pachner Booth at WRMC

John Bean at our booth – 2013 WRMC

Pachner & Associates participated in the 2016 Wilderness Risk Management Conference held in Salt Lake City on October 13-15, 2016 as an exhibitor and featured sponsor.  Service representative Ted Wesolowski manned our booth and Don Don Pachner presented a poster session on Prioritizing Insurance for Outdoors Organizations explaining how to prioritize the spectrum of coverages in your insurance program.

Pachner & Associates moves their offices to the heart of the Adirondack High Peaks Region

January 27, 2016
Pachner & Associates moved their offices to the heart of the Adirondack High Peaks region in Keene, NY on January 27, 2016.  We have new, larger offices to accommodate our staff, and we have enhanced our web site so it is mobile friendly and connects directly with our new client portal.  Customers can now access their account and policy information, auto IDs, policies and other documents, as well as certificates of insurance on our portal.  Payment can be made via a navigation link on our home page, or a button directly on the scroll down page.  Please note our new phone numbers and mailing address.  To better serve you, each of our staff now has a direct dial number and their own voice mail., which can be found in the Contact section of our web site.  When sending checks or other documents via snail mail please remember to use our new address:  PO Box 140, Keene, NY 12942.  General Phone Number and Fax has not changed.

2015 Wilderness Risk Management Conference

November 28, 2015
Pachner & Associates participated in the 2015 Wilderness Risk Management Conference as an exhibitor and Featured Sponsor. Don Pachner invited to speak on a panel of experts at the 2015 Wilderness Risk ManagementConference and at the AMGA national meetings in Salt Lake City, UT

International Trail Symposium – Portland, Oregon

May 1, 2015
Pachner & Associates exhibited and participated in sessions at The International Trail Symposium in Portland, OR as a member organization in American Trails and a snowy egret sponsor of the symposium

American Mountain Guides Association 2014 national meetings in Boulder, CO

October 1, 2014
Don Pachner presented professional development courses at the American Mountain Guides Association national meetings in Boulder, CO on October 24-25, 2014: What Every Mountaineering Guide & Guide Service Needs to Know About Insurance for Guiding Outside the U.S. and Insurance Provisions in Mountaineering Contracts & Permits and U.S. Trends in Insurance Requirements for Mountaineering CUA Permits and Concession Agreements

2014 Wilderness Risk Management Conference in Atlanta, GA

June 1, 2014
Don Pachner presented Insurance Provisions in Outdoor Organization Contracts and Permits at the 2014 Wilderness Risk Management Conference in Atlanta, GA.

National Park Service Advisory Committee appointment

March 1, 2014
Don Pachner invited to serve on the National Park Service Advisory Committee on Vendor Concessions – Insurance Requirements Sub-group. A big thank you to David Brown of America Outdoors Association for pressing this issue, and to Kurt Rausch and Deb Hecox of the National Park Service for listening to our input

Don Pachner: One of the mountain guide industry’s leading insurance experts

February 1, 2014
Don Pachner cited as one of the mountain guide industry’s leading insurance experts in Scott Massey article on AMGA blog about commercial use permit insurance requirements for Mount Baker – Snoqualmie National Forest

America Outdoors Marketing & Management Conference

December 1, 2013
Pachner & Associates’ participated in the America Outdoors Marketing & Management Conference in Albequerque, NM on December 10-12, 2013 and the National Park Service insurance session with Kurt Rausch

American Mountain Guides Association 2013 national meetings in Boulder, CO

November 3, 2013
Don Pachner presented two professional development courses on aspects of insurance for mountaineering guides and guide services at the American Mountain Guides Association national meetings in Boulder, CO on October 25-26, 2013: What Every Mountaineering Guide & Guide Service Needs to Know About Workers’ Compensation Insurance: It’s Not Just for Employees“, and Insurance Ramifications of Guide Service Arrangements With Business Partners and 2013 Trends in Mountaineering Liability Insurance.”