“Don has been a delight to work with, as he is knowledgeable, conscientious, patient, enthusiastic, and thorough. And we feel very lucky that [the insurance carrier] has approved us for membership!
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“The insurance cert arrived today and it is perfect. Thank you for all your efforts. I’m copying this to [your customer] as well. I really appreciate all you’ve done. Its great to work with people like yourself who are willing to go the extra mile. Thank you!”
National Parks Service Permit Administrator (Retired), Joshua Tree National Park