Press Releases, News and Recent Media Coverage

We have moved to a new phone system and can receive phone calls and text messages at our agency phone number and our direct dial numbers. Also please note new FAX number as of 12/12/2022. We now have video call capability, as well as screen share for reviewing applications, proposals and other documents.

Please note the current contact information for our office and staff:

Office Switchboard Tel/Text: 518-576-2100 or 914-234-2228

FAX: 914-292-0234

Toll Free Number: 888-582-4884

Donald Pachner (President) 518-809-1020 (Phone/Text)
Email don@pachner.us

David LeClair (Account Executive) 518-809-1019 (Phone/Text)
Email david@pachner.us

Trisha Bruce (Bookkeeper/Regulatory Compliance) 518-809-1018 (Phone/Text)
Email trisha@pachner.us

We are looking for a part-time technical assistant to support our professional staff, bookkeeper and President. The work will be in our Keene, NY office during the work week, with flexible hours.

Pachner & Associates, LLC president Donald Pachner has been selected to present a pre-conference session at the Wilderness Risk Management Conference in Salt Lake City, Utah on Outdoor Organization Insurance Planning for the Nightmare Incident: Important Insurance Questions You May Not Have Considered on October 15, 2024 in the Legal and Insurance education track. Pachner & Associates will have a vendor booth at the conference. Look for our conference participants Don Pachner and account executive David LeClair if you are attending. We are looking forward to this valuable educational event centered on managing organizational risk in the outdoors and hope to see you there! To learn more, go to their web page

Pachner & Associates, LLC will be participating in the 2023 Wilderness Risk Management Conference in Portland, OR on October 18-20. Please stop by our booth at say hello to principal Don Pachner or account executive David LeClair. We would be happy to discuss any insurance issues or questions you may have regarding our specialty of wilderness recreation, nature & outdoor education, environmental conservation or research organizations.

Pachner & Associates has participated in the WRMC for 13 years and is a proud contributor to the Ratz Scholarship Fund for this event.

Don Pachner has been invited to present seminars on insurance for mountaineering guides and guide services at the American Mountain Guides Association national meetings on October 27, 2022 at the Petzl Technical Center in Salt Lake City, UT. This is the first in-person AMGA national meeting since the beginning of the pandemic and I am looking forward to meeting you there!

The subject will be: “Conquering Insurance Challenges for Climbing and Mountaineering Guides & Guide Services With Q&A: Post-pandemic insurance markets and requirements present challenges for experienced and new guides or guide services.  Effective navigation of available insurance programs and underwriting guidelines makes a difference in obtaining or maintaining proper coverage on your guiding operations at reasonable cost.  Includes a Q&A session“

Pachner & Associates, LLC will attend the 2022 Wilderness Risk Management Conference in Burlington, VT from October 19-21, 2023. This is the first in-person conference since the onset of the COVID-19 pandemic. Stop by our vendor exhibit booth and introduce yourself! Don Pachner & David LeClair will also be attending seminars during the conference. Pachner & Associates has donated a full scholarship to the conference, in addition to registering as a “Featured Sponsor”. This is a must-attend conference for those in the outdoor education field, if you are looking for an education on risk management, including crisis response, legal issues and field operations.

Pachner & Associates, LLC will be attending the 2020 virtual Wilderness Risk Management Conference from Wednesday, October 14 through Friday, October 23, 2020. While we will be able to selectively enroll in sessions from our office (much less intensive than traveling to the meetings!) we may be unavailable at times for an hour or two. If you are unable to reach us, please leave a voice mail message or send an email, and we will return your call when we finish the session. We are proud to be a supporter of the Jim Ratz Memorial Scholarship Fund for the event. Please keep an eye out for Don Pachner and David LeClair, if you enroll in one of the sessions we attend!

Pachner & Associates is looking for an Administrative/Technical Assistant in our Keene, NY office.  For more detail, please visit our help wanted listing

Our usual holiday card cannot be mailed this season due to a balky office printer, so we are distributing it over the internet this year.  I apologize for this, and had hoped that our new photovoltaic solar arrays would provide the power to our color laser printer this year…but perhaps the internet is a more carbon neutral medium while we can all still access it equally.  Wishing a happy, healthy and successful 2018 to all our customers around the U.S. and the world, and may you find some time for peaceful enjoyment or study of the natural world and some time to protect it…as Thoreau once wrote, “in wildness is the preservation of the world“.